The Journalistic View

PLDT And My Blood Pressure

It is not a good way to start a new year. A failed service from Philippine Long Distance Telephone Company (PLDT Co.)…again.


Just few days before a month of subscribing from PLDT, I almost lost my patience.

First, I got myDSL connection activated only after eight days of waiting since installation last December 8, 2010.

I tirelessly called up their customer service hotlines every day for follow up and thanked God, I had my internet connection but only on December 16. Should I ask for a rebate for their disappointing service?

And now, a very slow internet connection…I can’t open many websites! I thought DSL is better that broadband. I was wrong.

When I asked their hotline 172 repair service assistant, I was told.. “Iyan lang po ang speed na base sa binabayaran nyo sa inyong plan.”

Well, for a Bundle Plan 990, PLDT claimed that I could use up to 384 kbps. But I can’t even reach 300kbps!! That’s according to their speed test website (it took me about half an hour to upload).

So, does it mean I have to be contented with the dense internet connection? Do PLDT think I could still use this service when I cannot be able to surf sites that I needed to visit everyday, inline with my work or important personal use? Is it that a waste of almost a thousand bucks?

I used to have low blood pressure (90/60). That’s my normal rate. But it reached to 130/100 when I got angry with PLDT!

So sorry for me, I stuck with a year subscription or else I’ll pay for the early termination of their service.







6 comments on PLDT And My Blood Pressure

  1. Silvergirl
    January 3, 2011 at 11:17 pm (6 years ago)

    relax lang!!! baka mapano ka 🙂 i have my dsl, pero ang bilis niya, 990 din binabayaran ko. pero i can open many browser.. You deserve a rebates, tawagan mo kaya biling nila at sabihin mo ung mga time wala ka internet. kasi yan din ginawa ko non, so i got my rebates in the next month..

    happy new year

    Reply
  2. Pinoy Working Mom
    January 5, 2011 at 3:56 pm (6 years ago)

    Haay PLDT, the same old story. Anyway, just relax and enjoy life.

    Happy New Year.

    Reply
  3. ☆Mama Ko☆
    January 9, 2011 at 1:29 am (6 years ago)

    Oh boy, hope everything will get fix para walang strees.

    Reply
  4. Anonymous
    July 3, 2011 at 5:05 am (6 years ago)

    as much as possible i do not call the pldt customer service, paulit ulit lang sasabihin sa yo, and they can never answer your querries, instead they will just end up making a report on your reklamo. it is still best to email them and adress it to the proper authorities

    Reply
  5. dothy
    July 6, 2011 at 4:21 pm (6 years ago)

    tama c mommy joy, email them instead of calling. usually kc wala silang ginagawa pag tawag lang. kahit ibang telecoms companies ganyan din…

    Reply
  6. Erica M. Baylosis
    April 18, 2013 at 10:10 pm (4 years ago)

    NAKO . GANYAN DIN PO KMI DATI KAYA LUMIPAT PO KMI SA BAYANTEL . OK NMAN PO SYA AT MABILIS

    Reply

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